Chatfuel
Bots can hand over to human agents seamlessly when issues need further assistance. AI is all about understanding – whether it’s being able to read text, detect patterns or recognize an image. This can be really helpful when working with chatbots, but customer service can also benefit from using AI in other ways. AI can […]
11 Best Ai Chatbot Apps
Netomi’s AI platform helps companies automatically resolve customer service tickets on email, chat, messaging and voice. It has the highest accuracy of any customer service chatbot due to its advanced Natural Language Understanding engine. It can automatically resolve over 70% of customer queries without human intervention and focuses holistically on AI customer experience. Netomi is […]